BIOHEAL REFILLS
Need to refill your supplements, order tests, etc? No problem – we’ve got you covered!
To maximize your treatment protocol, ensure you have enough supplements on hand. Order today! Simply fill out the form and our team will get that ready for you.
Thank you for supporting local businesses and our preferred top suppliers.
SUPPLEMENT REFILL REQUEST
Please note: this service is available exclusively to BioHeal patients
Please make specific reference to any tests, test kits or requisitions required (as prescribed by your N.D.)
Required field!$25 shipping/handling fee (depending on size of shipment). If picking up, please wait for a notification that your order is ready for pick up. Pick-up hours are Monday/Wednesday 10 a.m. to 5 p.m. and Tuesday/Thursday 10 a.m. to 1 p.m.
Required field!Canada Post provides a $100 max. amount for liability coverage. IF you wish to purchase additional coverage for your order, it is available. The pricing varies dependent on order amount and size/weight of your package. **Additional charges will apply.** Would you like to add on extra liability coveraage for your order shipment?
Required field!Please select your practitioner
Required field!Please include your appt # or buzz code.
Required field!Please select your answer (if we are shipping to you):
Required field!Please select your answer
Required field!Full names of BioHeal clients along with their phone numbers, are required. Both families are required to be BioHeal Ottawa clients.
Required field!SHIPMENT POLICY:
Domestic Shipments
Our deliveries have a $25 minimum shipment/handling charge per order made through Canada Post (Expedited). If your package exceeds a certain size and weight, additional charges will be applied on the order.
International Shipments
International orders are non-refundable and all sales are final. The shipment/handling charge will be dependent on the location, size and weight of your order. By placing an order on our website, all international clients/customers agree to these terms. Please note that Canada Post does not provide any liability for loss, delay, or damage of packages mailed to destinations outside of Canada
Shipment Processing Times
All Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Customs, Duties and Taxes
BioHeal Ottawa is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the client/customer (tariffs, taxes).
Damages and Lost Shipments
BioHeal Ottawa is not liable for any products damaged or lost during shipping. If you received your order damaged or your package is lost, please let us know and we can help you file a claim to Canada Post for the max. liability coverage ($100). Please save all packaging materials and damaged goods before filing a claim.
ADDITIONAL SHIPMENT LIABILITY COVERAGE
Canada Post provides a $100 max. amount for liability coverage. IF you wish to purchase additional coverage for your order, it is available. The pricing varies dependent on order amount and size/weight of your package. You must indicate on your order form if you wish to opt-in. *Additional charges will apply.*